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Residential Youth Supports

Building connections through therapeutic care

Phoenix partners with relevant community services organisations to support the development, safety and wellbeing of vulnerable young people living in residential care. We aim to create positive relationships between workers and young people, which support their development of daily living skills and assist them work toward their future goals. We provide the highest quality of care to these young people, and ensuring their safety and wellbeing is our highest priority.
We provide Residential Youth Workers across both metropolitan and regional areas of Victoria, 24 hours a day, 7 days a week.
Our workers are fully qualified with a minimum Cert IV in Child, Youth and Families or relevant field, as well as completion of the mandatory Therapeutic top-up units. They also come with a minimum of 6 months in-field experience in Residential Care.
If you require support workers for your Residential Youth placement, please complete our referral here.

Our booking process

If you are enquiring about a new residential house that Phoenix has never supported before, we require information about house location, young people within the house and behaviours of concern. Once you have gotten into contact via phone or email to the Phoenix Allocations team, our team will redirect you to the 'RESI Referral Form' promoted below. Once we have logged the new shift/client, we will then continue to update you on the response.
RESI Referral Form
CONTACT US
A: 11/758 Blackburn Road Clayton VIC 3168
P: (03) 8568 3686
E: admin@phoenixss.com.au
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